Contact Information
Wolverine Execution Services is headquartered in Chicago, IL.
Trading Desk 312.884.3717
Technical Support 312.884.3066 support@tradewex.com
Institutional Sales 877.310.8155 sales@tradewex.com
Chicago
175 W. Jackson Blvd. 2nd Floor Chicago, IL 60604 |
New York
111 Broadway 15th Floor New York, NY 10006 |
WEX client support is available from 6:30 a.m. to 5:30 p.m. (central) on all U.S. trading days.
Contact WEX Support with WTP Issues
From the Help menu, select Email WEX Support
Default email program populates all relevant fields with information about the current work environment
Issues directly related to the WEX Trading Platform can be sent to WEX Support via the Email WEX Support command (found in the Help menu).
The information contained in the email is useful for troubleshooting or debugging issues with WTP.
When selected, the command opens the default email program and automatically enters the following information:
Email
address for WEX Client Support
Tracking
ticket number (in the Subject line)
Attachments of user configurations useful for WEX Support personnel.
The body of the email message is also automatically populated and contains:
The
Firm name
WTP
version number
Workstation name
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